Anti-Fraud Policy
How Gamblix prevents, detects and responds to fraudulent activity on its platform.
Scope of Fraud
For the purposes of this policy, fraud includes: identity fraud and account takeover; payment fraud and chargebacks; bonus and promotion abuse; collusion and game manipulation; affiliate fraud; insider fraud; and any other dishonest act intended to gain an undue advantage.
Preventive Controls
We design our platform with security and fraud prevention in mind: strong authentication, role-based access control, segregation of duties, transaction limits, IP and device fingerprinting, behavioural analytics and integration with third-party fraud-prevention providers.
Detection
Suspicious patterns are flagged automatically and reviewed by our Risk team. Operator clients have access to dashboards and alerts to monitor activity on their own brand. We use machine-learning models that are continuously trained on industry data.
Investigation & Response
Confirmed or suspected fraud triggers an investigation led by our Risk and Compliance teams. Affected accounts may be suspended pending review. Where appropriate we cooperate with payment providers, law-enforcement agencies and regulators.
Client Obligations
Clients must implement, in their own operations, controls equivalent to or stronger than those provided by the platform; promptly investigate alerts; and report serious incidents to us within 72 hours so that we can assess platform-wide impact.
Reporting Concerns
Anyone who suspects fraudulent activity — clients, employees, partners or third parties — should contact security@gamblix.dev. Reports can be made confidentially and we do not tolerate retaliation against whistleblowers.
Sanctions
Confirmed fraud may result in immediate termination of the agreement, recovery of losses, withholding of pending payments, reporting to credit bureaus and industry blacklists, and criminal prosecution where appropriate.
For any questions about this document, contact our legal team at legal@gamblix.dev
Authoritative version: English. Translations are provided for convenience only — in case of discrepancy, the English version prevails.